Managing Users
The Users section of the Admin Console lets you search, create, edit, or delete user accounts.
Searching for users
- Click the Search icon (with no filters) to generate a list of every user — internal and external — on the platform.
- The list displays each user's email address, name, assigned roles, status, creation date, and last online date. All columns are sortable.
- To narrow the list, search by group, or by typing all or part of a user's name or email.
- Click a user's email address to view and edit their roles, quota, and other account details.
Creating a new user
- Click Create User.
- Fill in the account details: First name, Last name, Email address, Phone, and Quota (in MB).
- Assign the user to one or more Supported Secrata User Groups using the group checkboxes/dropdown.
- Click Add User to create the account.
Editing group membership
- To add a user to a group, select the group from the dropdown menu.
- To remove a user from a group, uncheck the box next to that group.
- Click Save to apply your changes and return to the user page.
Disabling or removing a user
| Action | Effect |
|---|---|
| Disable User | Temporarily blocks the user's access to Secrata; the account can be re-enabled later |
| Remove User | Permanently deletes the account; the associated email address can be reused for a new account in the future |
Note: Secrata integrates with AD/LDAP. If an IT admin changes a user's password in AD, their Secrata authentication password updates automatically, but their Passcode does not. Likewise, deleting a user's AD account removes their access to Secrata. This behavior only applies to AD-managed users, not external accounts.